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Tag Archives: business

Infrastructure outlives strategy. Live with it. | IS Survivor Publishing

Infrastructure outlives strategy. Live with it. | IS Survivor Publishing: As everyone knows, the organization’s IT infrastructure has to be business-driven. Except for one challenge: It will last longer than any of the business plans that drive it. Bob Lewis on infrastructure in business. Now just as we were discussing this our system admin was […]

Air France stops maintenance in China after screws missing from plane

This is why I don’t trust off-shoring of aircraft maintenance. The same reason that poisonous substitutions are made in toothpaste or cheap lead paint used on a children’s toy; it’s the whole idea of taking something based in complex skills and knowledge-based engineering and buying on price, which ends up in a business environment like […]

The Social Graph is Neither (Pinboard Blog)

The Social Graph is Neither (Pinboard Blog): You might almost think that the whole scheme had been cooked up by a bunch of hyperintelligent but hopelessly socially naive people, and you would not be wrong. Asking computer nerds to design social software is a little bit like hiring a Mormon bartender. Our industry abounds in […]

Business change methodology gaps | Keep The Joint Running

Whatever else you do, give yourself a chance: Rename every project, initiative and strategic program in your organization to reflect the business change goal instead of the system name: Sales Force Effectiveness Project instead of Salesforce.com Implementation; Evidence-based Decision-making Initiative instead of Business Intelligence Implementation. The impact is surprisingly large. — Business change methodology gaps | […]

Managing to the numbers | Keep the Joint Running

People who manage purely by revenue or share price generally shaft their companies in the medium term. Bob Lewis, of IT Catalysts, is always worth a read and has many insights which I think all developers and architects should pay attention to. So you improve fulfillment (improved quality) and customer service (reduced cycle time). Revenue […]

That’s the just the way it’s done round here

Many of us hear this phrase in our workplace. When you hear it, what you’re really being told is that the company is afflicted with one or more of the following: is afraid of change not interested in improvement has a rigid top-down process development style doesn’t care what you think I think the greatest […]

Modern management theory, explained

Oh … now I get it, courtesy of Errol Morris, who made the Oscar winning documentary Fog Of War, among many other excellent films, who explains in this New York Times interview with David Dunning (part 1): DAVID DUNNING: Well, my specialty is decision-making. How well do people make the decisions they have to make […]

New software, old process, big mistake

Its very common for software developers to be asked to build some software that is a straight port of an old software package, or to faithfully model (i.e. completely identical to) an existing process that the customer has. This is a huge mistake – try to avoid these projects. I hold that if the customer […]

Out of the box experience

Every now and again we get some customers who expect that they can get a custom website, portal, or services integration done by looking at a vendor’s “out of the box” experience. This can be very frustrating for us, as we need to get into their heads that no platform will delivery any website, portal, […]

Agile and assembly lines

Coder Friendly’s got an interesting article about Agile Evangelism. First I’m not going to take issue with the article itself but something that he quotes from DanC’s Lost Garden on Managing Complexity: The repetative (sic) steps that a single worker performs on an assembly line is a good example of a simple task This is […]