Comments on: The realities of ‘ROI’ for developers http://www.crazymcphee.net/x/2009/05/01/the-realities-of-roi-for-developers/ programming idiom and methodology Tue, 24 Aug 2010 08:56:25 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Scot Mcphee http://www.crazymcphee.net/x/2009/05/01/the-realities-of-roi-for-developers/comment-page-1/#comment-143 Scot Mcphee Sat, 02 May 2009 11:41:25 +0000 http://www.crazymcphee.net/x/?p=347#comment-143 Well, maybe it's that simple, and maybe it isn't. Because it certainly isn't as simple as "mentioning" the new system's payment schedule functionality. Also, perhaps the system is relying on 'costly' to be reflected not just in in the internal system, but the way this reflects to teh customer's experience of the system. We've all come across things that are trivially easy to sign up to, but nigh near-on impossible to sign out of. Look at SMS texting services, for example. The crushing bureaucracy is a *feature* from the POV of the CFO. The point is, you need to be very sure what exactly the "ROI" is in all of these sorts of situations. Well, maybe it’s that simple, and maybe it isn’t. Because it certainly isn’t as simple as “mentioning” the new system’s payment schedule functionality. Also, perhaps the system is relying on ‘costly’ to be reflected not just in in the internal system, but the way this reflects to teh customer’s experience of the system. We’ve all come across things that are trivially easy to sign up to, but nigh near-on impossible to sign out of. Look at SMS texting services, for example. The crushing bureaucracy is a *feature* from the POV of the CFO.

The point is, you need to be very sure what exactly the “ROI” is in all of these sorts of situations.

]]> By: Robert http://www.crazymcphee.net/x/2009/05/01/the-realities-of-roi-for-developers/comment-page-1/#comment-142 Robert Sat, 02 May 2009 02:56:38 +0000 http://www.crazymcphee.net/x/?p=347#comment-142 Scot, it's very simple: propose the solution for eliminating the costly manual process, and mention how the new system would have the ability to just schedule the payment when desired... the business hangs onto the money as long as they want! Scot, it’s very simple: propose the solution for eliminating the costly manual process, and mention how the new system would have the ability to just schedule the payment when desired… the business hangs onto the money as long as they want!

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